Service, spare parts and field support
Technical Support
A worldwide network of distributors backed by our specialist team providing technical service and customer support.
Installation, commissioning, maintenance and spare parts, delivered through a worldwide network of distributors and our dedicated service team.
Our service team is prepared, friendly and fast. Spare parts are in stock and shipped worldwide every day, even for products that have been in service for decades, so your IG Medex product stays ready to use.
Service Teams
Sales
Product selection, configuration, quotations, tenders and distribution partnerships.
sales@ig-medex.deTechnical Service
Installation, commissioning, maintenance, repairs, spare parts and field support.
service@ig-medex.deThrough the Distributor Network
Installation, commissioning and ongoing technical service are delivered together with the distributor for your market. IG Worldwide lists the countries where equipment is in service.
Need Service or
Spare Parts?
Tell us the device, its serial number if you have it, and the issue. Our service team will get back to you.